Contact and Communication
Anyone contacting the website or it’s owners do so at their own discretion, or provide any personal details do so at their own risk. Your personal information is kept safe and private and stored securely at all times until it is no longer required or has no use. We ensure that every effort has been made to keep your data safe and secure. When submitting your email we advise users that this is again, submitted at their own risk. We use any information that is submitted to provide you with additional information about the products and services we offer or to assist you in answering any questions or queries you have submitted – this includes using your details to subscribe you to our newsletter, but only if this is made clear to you, and your permission was granted at the time of submission. If the consumer has previously purchased from us or enquired about purchasing from Matmi the email newsletter also relates to this. Your details are not passed on to any their parties under any circumstances.
We operate an email newsletter. Our newsletter is used to inform you of any products or services we offer. If you are receiving our newsletter you are a legitimate interest to the business, meaning we have done business in the past, are doing business, we have met and you have given us your details or you have signed up to our newsletter. Some of these subscriptions may have been processed manually. Our subscriptions are in-line with UK Spam Laws that are detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with GDPR. None of your personal details are passed onto any third party or shared with any companies/people outside of the company that is responsible and operates this website. You can request a copy of your personal information we hold, by this newsletter at any time. Further information can be found in the Your Rights section of this policy. Email marketing campaigns published by this website or its owners will sometimes use tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future evaluation – tracked activity may include the opening of emails, forwarding email or clicking links within the email.
This website and owners take a proactive approach to user privacy to ensure all the necessary steps are taken to protect the privacy of all users via their visiting experiences. This website complies to all UK laws and requirements for user privacy.
Social Media Platforms
Communication, engagement and actions that are taken through external social media platforms that Matmi owns and participates on and with our customers to the terms and conditions as well as the privacy policies held with each social media platform. We may share links through social media platforms that are linked to relevant web pages, By default, some social media platforms shorten lengthy web addresses. Users are advised to take caution and exercise good judgement before clicking any links published on social media platforms by this website and its owners. Despite best effort to ensure only genuine links are used many social media platforms are prone to spam and hacking and therefore this website and owners cannot be held liable for any damages or implications caused by visiting any shortened links.
We only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external links mentioned. External links are any clickable text/banners or images that link to other websites. The owners of the website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should be aware that by clicking on an external link they are doing so at their own risk and this website or its owners cannot be held accountable or liable for any damages or implications caused by visiting any mentioned external website.
It’s your personal data and you have rights relating to it. When it comes to marketing commutations you can ask us not to send you these at any time by following the unsubscribe link. Instructions will be sent to you. You can also send your request to firstname.lastname@example.org. You also have the right to know what personal data we hold about you, and to make sure it is up-to-date and correct. The right to request a copy of your personal data or ask us to restart processing your personal data or delete it. It is also your right to object to our continued processing of your personal data. These rights can be exercised at any time by contacting us on email@example.com. If you’re unhappy with how we are processing your personal information, please let us know by sending us an email to firstname.lastname@example.org. We will review and investigate your claim to the best of our ability and try our best to get back to you within a reasonable time frame.